Cookie Policy

1. Nothing is set until you choose

Until you choose an option in the cookie banner, the site doesn't load Google Analytics, Google Ads, Microsoft Clarity or Meta: none of their cookies are set and no request is made to their servers. If you reject, it stays that way. Each tool loads only after you accept its category (analytics or advertising).

2. Necessary (always on)

• hlm-consent (local storage): stores your cookie choice so we don't ask on every page.
• hlm-lang (cookie, 12 months): only if you change the language of the Portuguese homepage.
• hlm_touch (session storage): where the visit came from during the session, without personal data; deleted when you close the tab.

3. Analytics ("Analytics only" or "Accept all")

• Google Analytics 4: _ga and _ga_<id>, to tell visits and sessions apart. Up to 2 years (Google's setting).
• Microsoft Clarity: _clck and _clsk, to understand how pages are used (clicks, scrolling). Up to 1 year and 1 day respectively.
• hlm_first, hlm_touch and hlm_cid (local storage, 90 days): the source of the first visit and ad click identifiers, to know which campaign brought each enquiry.

4. Advertising ("Accept all" only)

• Google Ads: _gcl_au, _gcl_aw and similar (_gcl_*, _gac_*), to measure which ads led to an enquiry. Up to 90 days.
• Meta (Facebook and Instagram Pixel): _fbp and _fbc, to measure which Facebook and Instagram ads led to an enquiry. Up to 90 days.

5. Changing or withdrawing your choice

You can change your choice at any time with the button below or under "Cookie preferences" in the footer of every page. When you withdraw consent, the cookies in that category are deleted.

More about our providers and your rights in our Privacy Policy (/en-gb/privacy).